We understand your concerns about privacy. We want you to understand what types of information we collect and what may happen to that information if you use the Whenhub web platform and mobile app, visit the Whenhub Website or use any of the Whenhub features.
User Accounts and Registration
Passive Collection of Information
Collection of Information from Children
Use of Information
Third Party Websites
Sharing of Information
Amendments to Policy
You are not required to create a user account or provide any personal information in order to visit the Whenhub Website.
You may be required to create a user account, however, to receive literature or communications or to take advantage of some of our services, such as creating schedules, sharing schedules, and saving schedules to calendars. You must also register if we offer, and if you choose to enter, any surveys, contests or other promotions. During registration, you may be asked to provide certain categories of personally identifiable information, such as your name, address, and email address.
If another Whenhub User shares a schedule with you or includes your personally identifiable information in a schedule, we will collect that information even if you have not registered. In addition, once you have registered for a user account, you will be authorized to create and share schedules using the Whenhub platform. If you create a schedule, we will collect the email addresses of the individuals that you share that schedule with, regardless of whether or not such individuals are Whenhub users. We will also collect any other information that you or other users include in the schedule.
The information which you supply to Whenhub enables us to customize and enhance the service we provide to you. In addition, it helps us communicate with you about Whenhub News, events, promotions and new products if you wish to receive such information.
In addition to the information that you provide to us when you register for a user account, Whenhub collects information about how you interact with our website. The types of passive information we collect includes your IP address, which type of browser you are using, where you go on the website and other information related to your website use and traffic patterns. Whenhub also collects information about your use of the Whenhub platform, such as selection of objects or configuration changes within the software. This passive information does not identify you to Whenhub by name, and Whenhub does not link your IP address to your personally identifiable information. Whenhub compiles aggregated data by combining information from many users, without including any information that could be used to identify you or anyone else by name.
We comply with the Children’s Online Privacy Protection Act, which requires us to notify and obtain consent from a parent or guardian before we collect, use and disclose the personal information of anyone under 13 years of age. Whenhub is not directed to persons under 13 and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at privacy@Whenhub.com. If we learn that we have inadvertently collected personal information from children under 13, we will promptly delete it.
Whenhub uses the information you provide to operate and improve the Whenhub platform, and to deliver the products and services we offer. We may use your contact information to respond to your inquiries, to provide customer support and to supply any products or services you have requested. We may also use the information you provide to create, share and save schedules, to customize and enhance the service we provide to you, to communicate with you about Whenhub news, events, promotions and new products, and to deliver advertisements and information to you, including targeted advertisements that are relevant to your Whenhub activities and schedule. You may also opt in to receive communications from other businesses that use Whenhub to market and sell their products and services. If you choose to receive email messages related to the products or services available through the use of Whenhub, the information you provide will be used for those purposes. If you order literature or request information through the use of Whenhub, you may be contacted by us or by a third party to follow up on your request. Whenhub strives to provide useful information about its products and services to its customers, and we may also contact you for other reasons if you are a customer or create a user account. We will not, however, use the information you provide to contact you unless you request to participate in such programs or provide consent to be contacted.
Through Whenhub, you can create and share schedules with other Whenhub users and individuals that are not Whenhub users. To the extent you provide the e-mail address of an individual that is not a Whenhub user for purposes of providing a schedule you created, we will automatically send such individual the calendar you created and we will store such individual’s information for the purpose of sending such calendars. Such individuals may contact us at privacy@Whenhub.com to request that we remove this information from our database.
Because we use the information we collect to measure and improve Whenhub, we may also contact you occasionally to obtain feedback from you through customer surveys, but you are not obligated to participate in such surveys if you do not wish to do so.
Whenhub participates in joint marketing and other service offerings with non-affiliated third parties. Our website contains links to third-party sites, and third-parties may provide you with an opportunity to use Whenhub from or through their websites. For example, if you are shopping or reviewing product information on a third-party website, you may be redirected to the Whenhub website or provided with access to the Whenhub site. These third parties may also collect information from you in connection with your use of Whenhub or otherwise. For example, if you request product information or commence a purchase transaction in connection with your use of Whenhub, a third party may contact you or otherwise use your information in connection with such request or transaction.
If you request or consent to be contacted by a third party that is offering products or services in conjunction with Whenhub, we will provide that third party with your personally identifiable and other information so that they can contact you. From time to time, we may also request your permission to provide third parties with your personally identifiable information for various purposes, including allowing such third parties to contact you about products and services in which you may be interested. If you consent to such disclosure, we may provide your personally identifiable and other information to such persons for such purposes. We will not, however, share your contact information with any third parties unless you ask us to do so or provide consent for the disclosure. Whenhub also shares aggregated data and related usage information with third parties for marketing and advertising purposes in order to provide advertisements through Whenhub (including advertisements contained in emails to Whenhub users) that better match your interests, but this aggregate information does not contain any personal information which can identify you or any other individual user. We do not control how third parties disclose or use the information we share with them.
Whenhub enable users to create and share schedules. If you sign up to receive a schedule that has been created by another user, the creator of such schedule will receive access to your email address. If you do not wish to share such personally identifiable information with other users, you should not sign up to receive schedules created by other users. You are solely responsible for all information which you share, save, submit, disseminate or otherwise communicate through the Whenhub including, without limitation, any content that you disclose in the “notes” section of any schedule. You agree that all such content and other communications shall not be deemed to be private or secure, and that any such content and communications can be read by the operators and/or other agents of Whenhub, whether or not they are the intended recipients.
Section 512 of the Digital Millennium Copyright Act (“DMCA”) outlines the statutory requirements necessary for formally reporting copyright infringement, as well as providing instructions on how an affected party can appeal a removal by submitting a compliant counter-notice.
Whenhub will respond to reports of alleged copyright infringement, such as allegations concerning the unauthorized use of a copyrighted image as a profile photo, header photo, or background, allegations concerning the unauthorized use of a copyrighted video or image uploaded through our services or published content containing links to allegedly infringing materials. Note that not all unauthorized uses of copyrighted materials are infringements.
Whenhub has agreements with third parties and other security measures in place to protect against the loss, misuse and/or unauthorized alteration of the information under our control or under the control of our service providers. Your personally identifiable information is protected by utilizing both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored. Your user account information is kept on a secured server behind a firewall. Our staff is trained to comply with our security procedures, and our security procedures are regularly reviewed and revised, if necessary.
If you have consented to our disclosure of your personally identifiable information as set forth above, but later wish to opt out and withdraw such consent, you may do so by contacting us at privacy@Whenhub.com. However, if you wish to stop receiving communications from a third party to whom we provided your information prior to your withdrawal of consent, you must contact that third party directly, as we have no control over their communications or use of your information. Please take this into consideration before consenting to our disclosure of your information to such third parties.
If you have signed up to receive Whenhub’s commercial email and would like to avoid receiving such email in the future, you may opt-out of receiving it by sending an email to privacy@Whenhub.com. Whenhub will try to communicate with you only according to your instructions.
If you have questions about any of the provisions described above, please contact us at privacy@Whenhub.com or at the street address listed above.